Andean Wide Capital SpA (“ANDEAN WIDE”), a Chilean company registered in the UAF, respects and protects user privacy. This Policy regulates the processing of personal data obtained through the platform www.andeanwide.com and associated apps, according to Law N° 19.628 on Privacy Protection, Law N° 19.496 on Consumer Rights Protection, Law N° 20.393 on Civil Liability for Legal Persons, and international standards such as the European Data Protection Regulation (GDPR).
ANDEAN WIDE may collect:
Identification data: name, RUT or identity document, date of birth, nationality, address, occupation or profession.
Contact data: email, phone number.
Financial data: bank information, source of funds, beneficiaries.
Usage of the platform: IP address, device, browser, usage patterns.
Data of third parties: information of international payment recipients.
The data is used for:
Identity verification (KYC/AML).
Execution of cryptocurrency asset buying and selling services and transfers.
Compliance with regulatory authorities such as: Financial Analysis Unit (FAU), Stock Market Commission (SMC), Internal Revenue Service (IRS) and other judicial authorities.
Improving the user experience and developing new services.
Send commercial communications, with opt-out possibility.
Data processing is based on:
User consent.
Compliance with legal and regulatory obligations.
Execution of the contractual relationship.
Legitimate interest of ANDEAN WIDE in security, fraud prevention, and service improvement.
Data will be retained for the duration of the contract and, subsequently, for a minimum of 6 years, as per applicable legislation or for longer periods when the law requires it.
The user can exercise the following rights for free:
Access, correction, deletion and objection.
Data portability.
Restriction of processing.
Revocation of consent.
Requests should be sent to contacto@andeanwide.com, accompanied by valid identification.
Data can be shared with subsidiaries, technology service providers and regulatory authorities, in Chile or abroad. In case of international data transfer, ANDEAN WIDE guarantees that adequate data protection standards are complied with.
ANDEAN WIDE implements technical and organizational security measures in accordance with international standards. In case of a security breach affecting personal data, ANDEAN WIDE will notify the user and the competent authority promptly.
The user can opt out of receiving emails, SMS or other promotional communications at any time, free of charge and easily.
ANDEAN WIDE's services are directed only to individuals over the age of 18.
ANDEAN WIDE may disclose personal information to judicial, administrative or regulatory authorities when required by law or there are indications of illicit activities.
ANDEAN WIDE may modify this Policy. Major changes will be notified with at least 15 days' advance notice via email or platform publication. Using the services implies acceptance of the new version.
Questions or requests can be sent to:
El Bosque Norte Las Condes, Santiago, Chile.